FAQ about use of Driver Magician
1. What's the difference between between "Search All Drivers" and "Search Non-Microsoft drivers" submenu in driver backup function window?
We all know that every Windows operation system is distributed with a lot of device driver packaged in it. So The difference between "Search All Drivers" and "Search Non-Microsoft drivers" is that the former one search all device drivers including those packaged within Microsoft Windows operation system while the latter one only search drivers not contained in Windows. Because devices drivers which are contained in Windows operation system are automatically installed when detected by it, so it is NOT necessary to back up them. To let you distinguish Microsoft provided drivers and Non-Microsoft provided drivers easily, the latter one shows in red font in Driver Magician.
2. What's the difference between between "Show All Backed-Up Drivers" and "Show Backed-Up Non-Microsoft drivers" submenu in driver restoration function window?
This question is the same as question one. The difference is that is that the former one shows all device drivers in the backup directory including those packaged within Microsoft Windows operation system while the latter one only show drivers not contained in Windows.
3. Driver version of some device drivers is blank, why?
Because installation files of these drivers doesn't include the driver version,
so Driver Magician can't extract it. This often happens in Windows 98 and Windows Me.
4. During the driver restoration process, why does my computer seem to be no responses?
Device driver is in the lower layer of operation system, so during driver installation,
settings of Windows operation system change according to the driver installed, this caused system to be no responses.
5. After Driver Magician runs, I find there is no driver in the listview, what happens?
Driver Magician goes directly to driver backup function window after it runs and all the Non-Microsoft drivers will show in the listview. If all the device drivers of your computer are provided by Microsoft, the listview is blank. This usually happens after you reinstall operation system just now. To show all the device driver in your computer, please click the "Search All Drivers" submenu of backup button in the toolbar.
6. I have backed up drivers of Windows 98 operation system, can I use it in Windows 2000 or Windows XP?
Some device drivers can be used in all Windows operation systems, but there are lots of device drivers which can only be use in certain operation systems, so if you are not certain please don't try to use drivers of one operation system in others.
7. When I restore device drivers of my computer using Driver Magician in
Windows98/Me,
Windows prompts me to insert driver disk, what happens?
You don't need to insert driver disk, please just click the OK
button in the prompt dialog, if the same dialog appears again, just click the
Ignore button. But when it prompt you to insert Windows CD-ROM, you should
insert it. If you find your audio card is mute after driver restoration, please reboot your
machine again and it will be OK. This happens only in Windows 98/Me operation
system. Since they are old in all of Microsoft Windows, something is
special.
8. When I restore device drivers in Windows XP, a "Find new hardware
wizard" window appears, what should I do?
You don't need to do anything, just let it be. After drivers of the found
hardware are restored, the "Find new hardware
wizard" window will automatically disappear.
FAQ about registration of Driver Magician
1. Is my online order form secure?
Yes, it is 100% secure.
2. Do I have to pay for the upgrades?
No! All upgrades are free to registered Driver Magician users.
3. Is tech support free?
Yes, it's free for all.
4. What happens after I send in
the order?
You will
receive an email confirming your order shortly after sending the online
order form. Then, within 24 hours, you will receive a second email with
your registration name, code. If you do not get your code or if you've
lost it, please email us at sales@drivermagician.com.
Please include your name, address, email address, and order confirmation
number (if you have it). We will be happy to help you.
5. I have entered the registration code, however the software reminds it's unregistered, why?
Perhaps you have entered a wrong registration code or name. Please check your name and registration code carefully and make sure they are exactly the same as you received from the author or an authorized reseller.
If you have any other questions please feel free to contact us at support@drivermagician.com
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